Privacy Policy

Last updated: 8 November 2026

SALAH ("we", "us") is an online platform that lets patients find doctors, clinics and pathology labs and book appointments with them. This policy explains what information we collect and how we use it.

1. Information we collect

• Account details - name, mobile number, email address, gender, date of birth, blood group, address and city that you give when you register.
• Booking details - the doctor, clinic or lab you book, date and time, and the reason or test you enter.
• Provider details - for doctors, clinics and labs: name, qualification, registration number, address, fees and timings.
• Technical data - IP address and login attempts, which we keep for security and to prevent misuse.

2. How we use it

• To create and manage your account and let you sign in.
• To book, confirm, reschedule or cancel appointments and share the booking details with the provider you chose.
• To contact you about your appointments and about your account.
• To keep the platform secure and to improve it.

3. Who can see your information

Your booking details and contact number are visible only to you, the provider you booked with and the SALAH administrators. We do not sell your personal information. We may disclose information if required by law or a court order.

4. Passwords and security

Passwords are stored in hashed form and are never visible to our staff. We take reasonable steps to protect your data, but no online system is completely secure, so please keep your password private.

5. Cookies

We use cookies to keep you signed in and to protect your session. If you disable cookies, you will not be able to sign in.

6. Retention and your choices

We keep your information while your account is active and as long as needed for legal and record-keeping purposes. You may ask us to correct or delete your account by writing to the address below.

7. Contact

Questions about this policy: info@salah.co.in or +91 80511 09296.